I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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Could I please get some advice on how to fix this.

Cancel scan To cancel a scan job, use one of the following procedures. If there is no card inserted when trying to scan then an appropriate error message is displayed.

HP Laserjet CMMFP Can not scan – Microsoft Community

The partial file is removed from the memory card. Repeat for all three destinations. How does HP install software and gather data?

If the scan fails for any reason ADF jam, cancel, etc… the partial file is removed from the memory card. If the memory card is removed while scanning to it, then the scan is stopped.

Text-recognition software is also known as optical character recognition OCR software. OK should indicate the action that you want to accomplish.

Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:. Place the original in the device. I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7. This page requires Javascript. Scan directly from the product by using the control-panel scan buttons. A separate file is created for each page scanned.


Therefore, the date and time must be set correctly in order for the date and time of the file to be correct. It seems with prior experiences on different computers and with xm1312nfi such as keyboards that the drivers made for Windows 10 simply do not work.

Hope the information provided is helpful. Sorry this didn’t help. The Virtual Agent is currently unavailable. See xm1312nfi support information for your e-mail program to determine whether or not it is MAPI-compliant. Cm1312nnfi card failures If the memory card is read-only, then the device is unable to scan to it. See Set up the product Scan Menu buttonScan to button, setting up.

If you choose to preview the scanned images or document pages in the HP Scanning window, you can adjust the image to achieve the size and effect that you want. Asia Pacific and Oceania. Cancel scan If the user presses cancel while scanning to card, then the scan is stopped, and the partial file removed. The device will look for the presence of paper in the ADF. Please try again shortly.

Javascript is disabled in this browser. Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the corner located as indicated by the icon on the scanner. An error message is displayed when trying to scan to the card.

Select Change the destinations that show up on the all-in-one control panel. If issue persists, I would suggest you to refer the articles mentioned below and see if it helps you to fix cm1312nfl issue.

HP Color LaserJet CM1312 MFP Series User Manual: Send My Scan To A Folder

Enter the file destination name or check to set up the destination on the product. See your browser’s documentation for specific instructions. This site in other languages x. Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel.


How satisfied are you with this response? Select Zcan a new destination with settings that I specify. For updating drivers you may refer to the article mentioned below. This thread is locked. The others are marked with “Failed”. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical cm13312nfi services.

The first scanned file is named HP Otherwise, scanning will occur from the scanner glass. Load the originals that are to be scanned face-up in the automatic document feeder ADF input tray, with the top of the document forward, and adjust the media guides.

If there is paper, then the ADF is used. Delete files on the memory card or use a different card with sufficient available space to too scanning. Many versions of popular e-mail programs seem to be MAPI-compliant.

Image File Cm13122nfi The scanned file is saved as a. You can scwn protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. However, if the memory card is removed while writing, a partial file may still exist on the card.

For programs, select Open it in another software applicationand then click Next.